Dealing with a workplace grievance or formal complaint can be a disruptive and difficult experience for any employer. Some matters require the use of independent investigators and advisors who are experts in the investigation of complex workplace behaviour incidents and work on a timely basis. This is often done with the backdrop of a toxic working environment or culture. Our team provides the clarity and certainty that our investigation reports will stand up to the highest standard of scrutiny in conciliations, commissions and court proceeding.
We have significant technical and professional experience in understanding your legislative and insurance policy obligations when making a liability decision on a personal injuries claim, whether it is workers’ compensation or public liability. We know what you need to make an informed and objective decision. Our factual investigators are also trained in client service expectations to ensure that we become an extension of your customer service philosophy and approach.
Whether you are giving legal advice on a personal injuries common law matters or advising Employers on the legal implications of a serious workplace behaviour complaint, we have a proven track record in proving the added value of having lawyers who are experienced and expert factual investigators.
Worker’s mental wellbeing is paramount to us and providing comprehensive support is part of our DNA. We provide trauma-informed advice that has been developed by expert psychologists in the areas of compassion, diversity and suicide prevention. Our staff are trained to ensure that workers feel safe and protected throughout the course of our investigation process.