In the most complicated
you need clarity.
Our team is experienced in dealing with sensitive and, at times, highly complex matters which can result in workers’ compensation claims, formal complaints or expensive litigation and prosecutions from statutory authorities. We provide meticulous and independent investigations on:
We mitigate risk of inappropriate workplace behaviour by identifying the ‘causes’ of such behaviour and working collaboratively with directors and senior management to implement sustainable, preventative solutions. Our advisory services include:
We think differently when it comes to factual investigations on personal injury matters.
We’ve set a new normal in the industry by having a unique quality assurance process, Clarity360^ practitioner training, dedicated account management and a process innovation team. These components work together as part of our standard factual investigation services for Insurers, Claims Agents and their Legal Providers.
We have tailored investigation service models for self-insurers and large employers where we are instructed by insurers as the employers’ preferred investigators.
All cases are managed by our experienced factual investigation management team, supported by our Legal Counsel who has comprehensive litigation experience and knowledge of the legislative requirements to ensure quality reports are delivered for these statutory based schemes – on time, every time.
We stop at nothing short of excellent when it comes to litigation support.
We provide innovative online investigations, process serving and surveillance for leading law-firms and in-house legal teams across Australia.
We have the dedicated management and technical resources to provide clients with cost effective results in:
Our proven case management system delivers quality legal documents on the behalf of legal firms across Australia. The benefits of Clarity’s Process Serving approach include:
We are one of the insurance industry’s most professional surveillance investigators. Our government licensed and trained private investigators conduct discreet and confidential observations of claimant’s actions and physical activities, which are recorded on video in accordance with the legal requirements of the Surveillance Devices Act, The Privacy Legislation, Industry and Clients’ Codes of Conduct.
We investigate matters such as:
Your Call is Australia’s leading ASIC compliant whistleblowing, training and advisory service. As a related company to Clarity, clients uniquely experience an objective reporting service and an expert workplace investigation team within the one group. Implementing an external whistleblowing service makes your organisation much more likely to uncover wrongdoing and cultivate a ‘speak-up’ culture.
Dealing with a workplace grievance or formal complaint can be a disruptive and difficult experience for any employer. Some matters require the use of independent investigators and advisors who are experts in the investigation of complex workplace behaviour incidents and work on a timely basis. This is often done with the backdrop of a toxic working environment or culture. Our team provides the clarity and certainty that our investigation reports will stand up to the highest standard of scrutiny in conciliations, commissions and court proceeding.
We have significant technical and professional experience in understanding your legislative and insurance policy obligations when making a liability decision on a personal injuries claim, whether it is workers’ compensation or public liability. We know what you need to make an informed and objective decision. Our factual investigators are also trained in client service expectations to ensure that we become an extension of your customer service philosophy and approach.
Whether you are giving legal advice on a personal injuries common law matters or advising Employers on the legal implications of a serious workplace behaviour complaint, we have a proven track record in proving the added value of having lawyers who are experienced and expert factual investigators.
Worker’s mental wellbeing is paramount to us and providing comprehensive support is part of our DNA. We provide trauma-informed advice that has been developed by expert psychologists in the areas of compassion, diversity and suicide prevention. Our staff are trained to ensure that workers feel safe and protected throughout the course of our investigation process.
A subscription service to access independent & trusted workplace behaviour advice around the clock for your business – anytime, anywhere.
Our mission is to ensure absolute clarity for anyone facing the complex and challenging world of grievances, wrongdoing, complaints and claims. We empower our clients with the best possible outcomes by delivering astute and exemplary advisory services, based on comprehensive and reliable information.
We prevent, detect and respond to challenges employers face in dealing with misconduct & wrongdoing in the workplace. We are also experts in personal injury investigations. If you have new instructions or simply want to discuss issues at your workplace, contact the team via the online form or email firstname.lastname@example.org or call on 03 9938 7007