Trusted.
Experienced.
Driven.

clarity

We are Clarity.

We are experts in workplace behaviour and personal injury investigations. We exist to help you make the complex clear, so you can make the most informed decisions possible. Our team has experience in commerce, psychology, law, HR and OH&S. We strive to make a positive impact in everything we do and at our clients’ workplaces.

What defines Clarity?

  • Being ‘client-first’ is in our DNA.
  • We hire the best people and empower them with industry leading training.
  • Our case management methodology has built-in quality assurances, not just at the end.
  • Our service approach takes a trauma-informed perspective built on a proactive approach to managing vicarious traumatisation.
  • We have one inclusive culture and team with all investigators being full-time employees
  • We make choices that care for people and the environment
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Always aiming higher

We focus on action and outcomes, not words.

We have a permanent Training & Development Manager, Customer Service Committee and Culture Champion to ensure that our team is consistently receiving constructive feedback, maintaining our purpose and measuring up to impeccable standards.

Our key focus is ‘quality’, which we define as continuously understanding, accepting, meeting and exceeding the needs and expectations of our clients. This commitment to setting new standards delivers a powerful experience for your interaction with our team.

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OUR PEOPLE HELP YOUR PEOPLE

Our team offers a unique combination of broad business and professional management experience combined with deep investigative knowledge. Together, we make the complex clear.

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Vincent Quattropani
BEc, CA, FGIA, MHRI
Founder & Managing Director
“I am driven to ensure that every person at Clarity constantly walks in our clients’ shoes with a clear understanding of the claimants & complainants perspective.”
02Nathan
Nathan Luker
Exec. MBA, BBus, GAICD
Executive Director
“Our people hold themselves at a higher standard in everything they do.”
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Vicki Kennedy
LLB, BEc
General Manager
"I love building high calibre teams and now at Clarity improving workplace behaviour is a privilege."
03Dominic
Dominic Lallo
LLB BJuris
Senior Legal Counsel
"We share our knowledge and experience to empower others in their work."
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David Galbally AM QC
Board Advisor
"I love sharing my experience from many years in advising clients in corporate governance, human rights and privacy law”
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Kirsten Forgione
BPsych, MPsych, Dip PositivePsych, MAPS
Psychologist
Board Advisor
“I’m passionate about translating the science of human behaviour, to achieve important business outcomes”
04Fabrizio
Fabrizio Cannata
BComm
Factual Investigations Manager
“It's more than just delivering a quality product on time… It’s about having the experience to know how to exceed expectations in a relevant & valuable way.”
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Stephanie Lamb
BArts
Portfolio Manager - Self Insurers
“I’m passionate about building strong Self-Insurer relationships by capitalising on my 20 years’ experience in the industry"
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Danijela Gurses
BBus, Dip.OH&S
Training & Development Manager
"The shared expertise among our Group helps both our staff and clients to thrive"
05Hayden
Hayden Lace
Litigation Support Manager
“My motivating force is providing high quality work and adding value through the things that are often overlooked. Everything else flows from those core beliefs.”
09Michelle
Michelle Fitt
BDes
Factual Case Manager
"We are driven by a genuine desire to provide the best possible experience for everyone we engage with."
10Sheena
Sheena Preston
Litigation Support Case Manager
"We take pride in what we do every day, to achieve clarity for our clients."
07KarenJ
Karen Jolly
Factual Case Manager
“Quality and service are just not words to our team, it’s our ethos.”
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Joana Henriques
Litigation Support Case Manager
“We have the best multiskilled experts in the industry. We love what we do and we focus on building strong relationships.”
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Stephanie Matthews
BBus
Case Management Systems Advisor
"Our goal is to provide the right information, in the clearest manner, to enable our clients to make the best decisions."
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Setting a new standard

Clarity is working towards becoming the first workplace investigations and advisory firm globally to be a Certified B Corporation. This means we’ll meet the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose. We are proud to be leading the industry as a force for good.

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